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Salesforce STATE of SERVICE – 4th Edition Report

Insights from over 7,000 customer service professionals worldwide What you’ll find in this report For the fourth edition of our [...]

Salesforce Nonprofit Trends Report

Life as we know it is taking a new shape every day and nonprofits are being asked to deliver more [...]

Creating New Future

Reimagine digital transformation in manufacturing Now is a critical time for making technology decisions that will result in long-term digital [...]

STATE of the CONNECTED CUSTOMER – 4th Edition

Insights from 15,000+ consumers and business buyers worldwide on unprecedented shifts in customer expectations and behavior For the fourth edition [...]

IDC & INSPARK Infobrief

Improving Customer Experience with Digital Approaches IDC forecasts that worldwide spending on digital transformation (DX) initiatives will exceed $1.3 trillion [...]