Raporlar

IDC MARKET PERSPECTIVE COVID-19: Factoring in the Impact on Industry

This IDC Market Perspective outlines and discusses IDC’s views on the impacts and effects of Covid-19 by industry and region. [...]

The Five CRM Trends In 2019 That Will Shape Engagement, Relationships, And Revenue – Forrester Report

In the age of customer relations, managers do not decide whether the companies are actually customer-centric or not. Although good [...]