19 March 2023
16 March 2023
3 Ways that Generic AI Will Change Customer Service
What effects will this new technology have for service teams? These are a couple first ideas. Customer service organizations today [...]
20 December 2022
What Is Salesforce Genie?
Salesforce Genie is a real-time platform used by the customer to create wonders. It provides a data update per millisecond, [...]
20 December 2022
Salesforce and WhatsApp Collaboration
Salesforce and WhatsApp Globally Collaborate to Transform the Interaction of People and Businesses At Dreamforce 2022, Salesforce and WhatsApp announced [...]
20 December 2022
Dreamforce 2022
What can you learn from the Dreamforce 2022 Event to improve your Sales Success? With Dreamforce 2022, businesses can learn [...]
12 October 2020
Customer Experience for Customer Goods Companies at Different Times
We call the entire process from the initial contact of the customer with a brand to the end of the […]
