SALESFORCE
SUPPORT
SERVICES

Excellent Salesforce Customer Support service for your different needs.

Our Customer Support Service plan includes all Salesforce solutions, Force.com applications, and solutions purchased from AppExchange. To meet your needs and answer your expectations, our experts will provide you an excellent service.

We realize that each of Salesforce CRM user has different needs. Our CRM Customer Support team works closely with Salesforce Consulting and Salesforce Training groups. We designed our support services to help you streamline your business and keep you ahead of your competitors.

Customer Support Service Packages

1. Basic Level Customer Support Plan

Our Basic Customer Support Package, which increases user productivity and ensures you get the most out of Salesforce CRM, including all Salesforce.com solutions and Force.com applications:

  • Multi-channel CRM Customer Support Service via web, email and phone
  • Weekdays from 09:00 to 18:00 hours CRM Customer Support Service

2. Standard Customer Support Plan

We designed our Top Customer Support package as a collaborative partnership effort for you to take full advantage of Salesforce CRM solutions through personalized communication channels.

Our Senior Customer Support team of senior Salesforce Admins answers all kinds of questions including user problems and system configuration requirements.

  • Guaranteed telephone support during from 09:00 to 18:00
  • A team of assigned specialists
  • CRM “health check” reports to determine if the company is using CRM effectively

3. Premier Customer Support Plan

Use and configuration of Salesforce applications are incredibly easy, moreover, you can accelerate and increase your CRM success with a dedicated CRM support specialist. Our Premier Customer Support Service plan allows you to use your resources more effectively with the help of our CRM experts.

  • Continuous application maintenance
  • Restructuring the application when needed
  • Configuration and customization
  • New function design
  • Advanced application optimization

Benefits of CRM Customer Support Services

  • Optimized workflows and business processes
  • Quick implementation of plug-ins
  • Lower spending

SALESFORCE CRM

salesforce-crm

Salesforce.com | Consulting and Reseller Partner – INSPARK

INSPARK helps innovative companies differentiate their sales, marketing, and customer service experience with cloud application development. As Salesforce.com’s consulting and reseller partner, INSPARK has expertise in solution design, custom app development on Force.com, Sales and Service Cloud, Customer and Partner Portals.

To learn more about how we work with our clients, contact us to speak with a client advisor.

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