Salesforce News

Are Your Sales Emails Getting Ignored? These 5 Tips Can Help

Sales emails are still a dominant channel for reaching customers and meeting quotas. Make them stand out every time. That [...]

12 Insights about People

Psychology informs how designers shape products and experiences for you. Psychology underpins design in many ways. The study of the [...]

6 Ways to Make Sure Your IT Investment Pays Off

A bit of planning upfront can be the difference between realizing significant value and wondering why you made the investment [...]

3 Ways that Generic AI Will Change Customer Service

What effects will this new technology have for service teams? These are a couple first ideas. Customer service organizations today [...]

What Is Salesforce Genie?

Salesforce Genie is a real-time platform used by the customer to create wonders. It provides a data update per millisecond, [...]

Salesforce and WhatsApp Collaboration

Salesforce and WhatsApp Globally Collaborate to Transform the Interaction of People and Businesses At Dreamforce 2022, Salesforce and WhatsApp announced [...]