By 2020, one out of every five vehicles will be connected to the internet. Radio, smart phone, driver’s assistant, information / entertainment services, tourist information services such as vehicles that provide services for the vehicles will be a good investment for the future and will leave the competition points of competitors. social media, marketing automation, big data management needs continue to evolve.
Salesforce for the Automotive Industry
Salesforce focuses on increasing customer satisfaction and customer loyalty through multiple channels in the automotive sector, strengthening the quality of after-sales service, and enabling companies to write success stories in the areas of sales and service efficiency through the integration of CRM and supply chain management.
Salesforce Apps: Sales Cloud, Service Cloud