Salesforce offers application solutions that change the way you collect, analyze and manage customer data.
Businesses can view and interpret data from different sources on a single screen and take the necessary actions. With the Analysis Cloud application, business and process performance can be monitored from all devices (smartphone, tablet, pc).
Our Analytics for Sales Cloud provides your sales team with the data they need, and helps them to turn the data collected in Sales Cloud into more sales for everyone in your company.
Manage Your Sales Team Better: Sales Wave Analytics is a ready-made analytics application for Sales Cloud users. Provides sales managers with information on sales status, sales team performance, sales opportunities.
Better Manage the Sales Process: Dynamic dashboards that can be viewed from all devices can easily and quickly perform the activity calendar, customer account management and table comparisons.
Make a Faster Decision: When a new sales opportunity arises, you can instantly assign tasks, create tickets, and share them with your team. And you can do all this without having to navigate through excel spreadsheets or different spellings that don’t talk to each other.
Interpret after-sales data: Service Wave Analytics is an analysis application for Service Cloud users. After Sales Services is a tool that allows executives to instantly see what is happening in their areas of responsibility.
Identify problems. Find a solution: Your relationship with each of your customers is private, so customer support staff need to have quick access to relevant data and be proactive. Collect data, identify problems, and turn analysis into answers.
Solve problems faster: Customer support can issue tickets to resolve customer problems more quickly, forward the problem to a higher level, and update status. It can do all these operations from any mobile device or smartphone.
