Salesforce helps businesses create opportunities to connect with their customers using mobile technology developments and social media networks that enable virtual communities to emerge. Companies can accelerate their business processes with business partners and suppliers with business efficiency solutions.
With Salesforce Community Cloud:
Get quick and easy access to information and experts with the virtual community app.
Increase Channel Sales
You can meet your dealers and business partners on a single platform and increase your sales thanks to effective collaborations. Your business partners can access the data they need, consult experts, record prospects, update information and track sales on the platform you will provide them.
Deliver Excellent Service
You can offer your customers a space where they can find answers to their own questions and a space where your customers can share their experiences with each other. While your customers find their own answers to common but easily solved problems, your customer support employees save time to solve more complex problems.
Reach New Customers
You can improve your relationship with your customers through direct customer interaction. If you provide your customers with areas and options where they can give feedback, they will share their satisfaction with others and turn into the ambassadors of your company and brand.
Change the Way You Work
Using the power of Salesforce Community, you can create social and mobile communities for your employees. You can ensure that your employees have instant access to the information they need to work efficiently.
Community
Collaborate with your agency, suppliers and all business partners in your ecosystem. You can contact actors that are important to your business.
You cannot serve smart customers of our time with yesterday’s technology. Just don’t be too late to meet Salesforce’s collaboration and virtual community platform.
