WHAT IS
SALESFORCE?

Salesforce is the world’s #1 Customer Relationship Management (CRM) platform. Our cloud-based applications for sales, service, marketing, and more don’t require IT experts to set up or manage — simply log in and start connecting to customers in a whole new way.

CUSTOMER
SUCCESS
PLATFORM







SALES CLOUD

SALES CLOUD

CLOSE MORE DEALS, FASTER

Track all your customer information and interactions in one place, anywhere. Best practices and in-line intelligence help move deals along faster.

  • Make CRM data work harder for reps.
  • Track all your customer information and interactions in one place, anywhere.
  • Nurture leads so they’re ready to convert, then automatically route them to the right reps at the right time.
  • Track the effectiveness of marketing campaigns, easily.
  • Accelerate sales productivity with a lightning fast console.

 

SERVICE CLOUD

SERVICE CLOUD

DELIVER A SMARTER AND MORE PERSONAL CUSTOMER EXPERIENCE

Empower agents on the path to customer success with smarter, faster service tools.

  • Help your support agents solve customer problems faster by putting the right tools at their fingertips — all from one console.
  • Provide faster, more intelligent self-service.
  • Personalise customer care and predict needs.
  • Drive service productivity from the call center to the field.

 

MARKETING CLOUD

MARKETING CLOUD

DISCOVER THE #1 MARKETING PLATFORM FOR INTELLIGENT CUSTOMER JOURNEYS

Meet the complete set of marketing tools, built on a unified platform.

  • Create 1-to-1 customer journeys across email, mobile, ads, and the web.
  • Connect your marketing across commerce, sales, service, and every customer touchpoint.
  • Align your message across every marketing channel.
  • Act on the changing wants and needs of your customer in the moment.

 

COMMUNITY CLOUD

COMMUNITY CLOUD

USE THE POWER OF SOCIAL NETWORKS FOR YOUR CORPORATE COMMUNCATION

Transform the way you engage partners, customers, and employees.

  • Build communities to fit your needs.
  • Provide stellar customer service.
  • Connect your customers.
  • Accelerate your sales channels.
  • Drive employee productivity.

 

ANALYTICS CLOUD

ANALYTICS CLOUD

TRANSFORM THE BIG DATA TO BUSINESS INTELLIGENCE

Give your sales and service teams the tools to instantly find the relevant answers that lead to smarter deals and happier customers.

  • Explore all your data from any source, quickly and easily.
  • Dynamically explore any information to spot trends and visualize key performance indicators.
  • Work from any device.
  • Unlock the full power of Salesforce data with our suite of analytics apps.

 

APP CLOUD

APP CLOUD

BUILD EASILY AND QUICKLY THE MOBILE APPS YOU NEED

Turn your ideas into the mobile business apps in a quick and easy way.

  • Build your own apps quickly and easily.
  • Engage employees with apps for everyone.
  • Eliminate risk and save time by finding the best tools that integrate with Salesforce, and increase your team’s productivity and your company’s growth.

 

IoT CLOUD

IOT CLOUD

TURN THE DATA INTO THE ACTION WITH SALESFORCE AND IoT

Cihazları, ürünleri, web sitelerini müşteri verisi ile birleştirerek tahminsel analiz ile müşterinize mükemmel bir deneyim sunun.

  • Link IoT device data with customer context to create more engaging experiences across all of your connected products.
  • Sell, service, and market to your customers with more insight and relevance.
  • Get the whole picture by connecting all your IoT data across all of Salesforce.

 


LET'S SUCCEED
TOGETHER