AI + CRM + Data

Highlights from Dreamforce 2026: What Is Salesforce Changing in the World of AI?

Dreamforce 2026 Recap | San Francisco | Salesforce, AIforce, Agentforce, Claudeforce, and Enterprise AI Held September 15–17, 2026 at the [...]

AI Agents Are Taking Over the Work: Highlights from Salesforce Winter’27

With Salesforce Winter’27, the role of AI agents is expanding even further. We are no longer talking only about systems [...]

Big Collaboration Between Salesforce and Anthropic: What Is Claudeforce, What Does It Change?

Salesforce and Anthropic, the developer of Claude, have signed a new strategic collaboration that could change how enterprise AI is [...]

What Are People Doing at Companies That Have Handed Routine Work to Agents?

For the past year, the same question keeps circulating everywhere: “Will AI agents take our jobs away?” Honestly, this question [...]

Agentic Work Unit: The New Currency of Sales

For a while, sales teams expected “a good answer” from AI: a decent email draft, an accurate customer summary, a [...]

Results That Will Shake Brands: Insights from Salesforce and Gartner

If you asked what the first moment a customer meets your brand is, most of us would still picture the [...]