Customers want faster and more flexible service anywhere, anytime. With Service Cloud, you can provide your customers with the service they want, surprise them and make your team work more efficiently. Service Cloud, you can create a resource where the support team can access the information and find solutions to the problems of the customers through the portal with the knowledge base feature that provides for you to respond quickly to your customers’ questions. The platform is easy to use and customizable and can be accessed from anywhere at any time with the advantage of being cloud-based. You don’t need to invest in high-cost hardware and software.
Service Cloud is a flexible platform. As your business grows, you can increase the number of users and change your license package as your needs increase.