Not only in the service sector, but also in the production sector, customer-oriented approach comes to the forefront in this period, which we call as the Customer Age, thinking and operation of production companies should change the way, all customers need to place the center. Consumers are demanding custom and personalized products instead of standard and uniform. However, many manufacturers have difficulty communicating with their end consumers and receiving feedback.
Salesforce Solutions for the Manufacturing Industry
The adaptation of the manufacturing sector to changing customer habits in the future is about producing agility and ideas. Since its inception, Salesforce has helped thousands of companies reach out to their customers in a whole new way and make more sales.