WE ARE SEEKING SALESFORCE IMPLEMENTATION CONSULTANT

After reviewing you may apply for this position via the form on the right.

Job Description

INSPARK Intelligent Business Solutions, a strategic partner, and reseller of Salesforce.com offers consultancy, implementation, and support for cloud-based solutions. We are looking for a Salesforce Implementation Consultant, who will manage all project deliverables, completing implementations within an aggressive timeframe; while consistently delivering exceptional levels of work quality and client satisfaction. Salesforce Implementation Consultant will be managing and leading local and/or international projects. Project content will vary depending on the industry of the customer, though mostly CRM projects.

Responsibilities

• Understand, analyze, and document customer requirements with design workshops with the customer.
• Customize and localize Salesforce.com according to customer requirements
• Successfully manage client expectations, ensure delivery of the highest quality service
• Monitor and give feedback to Project Manager about potential risks and scope creep within the project and deliver the solution
• In projects with development content, work closely with the development team in ensuring delivery results and create technical requirement spec.
• Conduct test sessions with and give training to users on the completed solution to solicit feedback and iteration.
• Pre-sales support engineering and potential project scoping
• Stay updated of CRM and Salesforce.com best practices applicable to industry
• Create reports for the management team to give a summarized information business specific
• Manage data migration in relation to project scope and be familiar with data processing
• Give post-project support to the client when needed.

Requirements

• Bachelor’s degree in business or related field
• Knowledge of CRM technology and platforms
• Documented success in developing a CRM business strategy and consumer segmentation strategies
• Exceptional communication skills; presentation, facilitation, oral, written, listening and conflict resolution.
• A creative thinker.
• Leadership abilities across operational areas and in multiple project environments, with proven collaboration with operational partners, team members, and key stakeholders.
• Ability to assign priorities in a fast-paced and changing environment