{"id":25306,"date":"2018-11-07T20:26:15","date_gmt":"2018-11-07T17:26:15","guid":{"rendered":"https:\/\/www.inspark.com\/weber-salesforce-success-story\/"},"modified":"2018-12-15T00:07:45","modified_gmt":"2018-12-14T21:07:45","slug":"weber-salesforce-success-story-2","status":"publish","type":"post","link":"https:\/\/www.inspark.com\/en\/weber-salesforce-crm-success-story","title":{"rendered":"Weber Salesforce CRM Success Story"},"content":{"rendered":"[vc_row rt_row_background_width=”default” rt_row_style=”default-style” rt_row_borders=”” rt_row_paddings=”true” rt_bg_effect=”classic” rt_bg_image_repeat=”repeat” rt_bg_size=”cover” rt_bg_position=”right top” rt_bg_attachment=”scroll” rt_bg_video_format=”self-hosted” bg_type=”image” parallax_style=”vcpb-default” bg_image_repeat=”no-repeat” bg_image_size=”initial” bg_override=”full” type=”vc_default” full_width=”stretch_row” content_placement=”middle” css=”.vc_custom_1467716716170{margin-top: -45px !important;}”][vc_column rt_wrp_col_paddings=”false” rt_border_top=”” rt_border_bottom=”” rt_border_left=”” rt_border_right=”” rt_border_top_mobile=”” rt_border_bottom_mobile=”” rt_border_left_mobile=”” rt_border_right_mobile=”” rt_bg_image_repeat=”repeat” rt_bg_size=”auto auto” rt_bg_position=”right top” rt_bg_attachment=”scroll”][vc_custom_heading text=”\u201cOur CRM approach is based on establishing long term relationships with our customers. Therefore, we have discovered the leading solution in this field, Salesforce, and then its partner INSPARK in Turkey.\u201d” font_container=”tag:h4|text_align:left|color:%23000000″ use_theme_fonts=”yes”][vc_empty_space height=”15px”][vc_custom_heading text=”T\u00fclin Y\u0131lmaz Sel, Marketing Support Manager” font_container=”tag:h5|text_align:left|color:%23000000″ use_theme_fonts=”yes”][vc_video link=”https:\/\/youtu.be\/8c-xdJkbKlk”][vc_empty_space][\/vc_column][\/vc_row][vc_row rt_row_background_width=”default” rt_row_style=”default-style” rt_row_borders=”” rt_row_paddings=”true” rt_bg_effect=”classic” rt_bg_image_repeat=”repeat” rt_bg_size=”cover” rt_bg_position=”right top” rt_bg_attachment=”scroll” rt_bg_video_format=”self-hosted”][vc_column rt_wrp_col_paddings=”false” rt_border_top=”” rt_border_bottom=”” rt_border_left=”” rt_border_right=”” rt_border_top_mobile=”” rt_border_bottom_mobile=”” rt_border_left_mobile=”” rt_border_right_mobile=”” rt_bg_image_repeat=”repeat” rt_bg_size=”auto auto” rt_bg_position=”right top” rt_bg_attachment=”scroll”][vc_column_text]\n

Weber\u2019s Brand Strategy is Meeting Customer Expectations<\/h3>\n
Weber is an affiliate of Saint-Gobain Group. Saint-Gobain is a large conglomerate with more than 350 years of history among the top 100 companies in the world.<\/div>\n
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It currently operates in 67 different countries with 180,000 employees.<\/p>\n<\/div>\n<\/div>\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row rt_row_background_width=”default” rt_row_style=”default-style” rt_row_borders=”” rt_row_paddings=”true” rt_bg_effect=”classic” rt_bg_image_repeat=”repeat” rt_bg_size=”cover” rt_bg_position=”right top” rt_bg_attachment=”scroll” rt_bg_video_format=”self-hosted”][vc_column rt_wrp_col_paddings=”false” rt_border_top=”” rt_border_bottom=”” rt_border_left=”” rt_border_right=”” rt_border_top_mobile=”” rt_border_bottom_mobile=”” rt_border_left_mobile=”” rt_border_right_mobile=”” rt_bg_image_repeat=”repeat” rt_bg_size=”auto auto” rt_bg_position=”right top” rt_bg_attachment=”scroll”][vc_single_image image=”25238″ img_size=”full”][\/vc_column][\/vc_row][vc_row rt_row_background_width=”default” rt_row_style=”default-style” rt_row_borders=”” rt_row_paddings=”true” rt_bg_effect=”classic” rt_bg_image_repeat=”repeat” rt_bg_size=”cover” rt_bg_position=”right top” rt_bg_attachment=”scroll” rt_bg_video_format=”self-hosted”][vc_column rt_wrp_col_paddings=”false” rt_border_top=”” rt_border_bottom=”” rt_border_left=”” rt_border_right=”” rt_border_top_mobile=”” rt_border_bottom_mobile=”” rt_border_left_mobile=”” rt_border_right_mobile=”” rt_bg_image_repeat=”repeat” rt_bg_size=”auto auto” rt_bg_position=”right top” rt_bg_attachment=”scroll”][vc_column_text]\n

\u201cAs part of our brand vision, understanding expectations of our customers and creating solutions accordingly is one of important goals that we have. Within this manner, our customers expect us to take action proactively; we need to provide quicker and more practical solutions before they ask for.\u201d<\/em><\/p><\/blockquote>\n

T\u00fclin Y\u0131lmaz Sel, Marketing Support Manager<\/strong><\/p>\n[\/vc_column_text][vc_single_image image=”25240″ img_size=”full”][\/vc_column][\/vc_row][vc_row rt_row_background_width=”default” rt_row_style=”default-style” rt_row_borders=”” rt_row_paddings=”true” rt_bg_effect=”classic” rt_bg_image_repeat=”repeat” rt_bg_size=”cover” rt_bg_position=”right top” rt_bg_attachment=”scroll” rt_bg_video_format=”self-hosted”][vc_column rt_wrp_col_paddings=”false” rt_border_top=”” rt_border_bottom=”” rt_border_left=”” rt_border_right=”” rt_border_top_mobile=”” rt_border_bottom_mobile=”” rt_border_left_mobile=”” rt_border_right_mobile=”” rt_bg_image_repeat=”repeat” rt_bg_size=”auto auto” rt_bg_position=”right top” rt_bg_attachment=”scroll”][vc_column_text]\n

Weber Salesforce Success Story<\/strong><\/h3>\n
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We started to use Salesforce with marketing automation tool, Pardot, at the beginning of 2017. Later on, we integrated our call center software system with Salesforce and made these two systems work together. We are now managing our call center system exactly as we want it to be. Inspark has a very experienced sales and technical team.<\/em><\/div>\n<\/blockquote>\n
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It was very pleasant for us to see that they understood our expectations very quickly and produced tailored solutions for us. Working with Inspark was a very pleasant process, and we were very pleased.\u201d<\/em><\/p><\/blockquote>\n<\/div>\n<\/div>\n

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Aysun Alt\u0131nta\u015f, Marketing Support & CRM<\/strong><\/p>\n<\/div>\n<\/div>\n[\/vc_column_text][vc_single_image image=”25242″ img_size=”full” alignment=”center”][vc_column_text]\n

\n

Project Management with Salesforce Reseller and Partner Inspark<\/h3>\n
Since we know how Salesforce is powerful with strong infrastructure in this regard, and also INSPARK has quite experienced sales and consultancy team; we moved from our existing call center solution to Salesforce Service Cloud with custom features in a very short term. Our call center can convert requests from customers who have contacted us through channels or from different channels, and we can direct notifications to our sales teams. Our sales teams can also manage these notifications, so there is an increase in our notification management speed. With Salesforce\u2019s mobile applications, we have added much faster speed to notification management, especially when it comes to call center software.<\/em><\/div>\n
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T\u00fclin Y\u0131lmaz Sel, Marketing Support Manager<\/strong><\/p>\n<\/div>\n<\/div>\n<\/blockquote>\n[\/vc_column_text][vc_single_image image=”25244″ img_size=”full” alignment=”center”][\/vc_column][\/vc_row][vc_row rt_row_background_width=”default” rt_row_style=”default-style” rt_row_borders=”” rt_row_paddings=”true” rt_bg_effect=”classic” rt_bg_image_repeat=”repeat” rt_bg_size=”cover” rt_bg_position=”right top” rt_bg_attachment=”scroll” rt_bg_video_format=”self-hosted”][vc_column rt_wrp_col_paddings=”false” rt_border_top=”” rt_border_bottom=”” rt_border_left=”” rt_border_right=”” rt_border_top_mobile=”” rt_border_bottom_mobile=”” rt_border_left_mobile=”” rt_border_right_mobile=”” rt_bg_image_repeat=”repeat” rt_bg_size=”auto auto” rt_bg_position=”right top” rt_bg_attachment=”scroll”][vc_empty_space height=”15px”][vc_separator style=”style-4″][\/vc_column][\/vc_row][vc_row rt_row_background_width=”default” rt_row_style=”default-style” rt_row_borders=”” rt_row_paddings=”true” rt_bg_effect=”classic” rt_bg_image_repeat=”repeat” rt_bg_size=”cover” rt_bg_position=”right top” rt_bg_attachment=”scroll” rt_bg_video_format=”self-hosted”][vc_column width=”1\/2″ rt_wrp_col_paddings=”false” rt_border_top=”” rt_border_bottom=”” rt_border_left=”” rt_border_right=”” rt_border_top_mobile=”” rt_border_bottom_mobile=”” rt_border_left_mobile=”” rt_border_right_mobile=”” rt_bg_image_repeat=”repeat” rt_bg_size=”auto auto” rt_bg_position=”right top” rt_bg_attachment=”scroll”][vc_column_text]\n

Industry:<\/strong>\u00a0Manufacture<\/p>\n

Project:<\/strong>\u00a0Marketing Automation, Call Center Management<\/p>\n

Corporate Software:<\/strong>\u00a0Salesforce.com<\/p>\n[\/vc_column_text][\/vc_column][vc_column width=”1\/2″ rt_wrp_col_paddings=”false” rt_border_top=”” rt_border_bottom=”” rt_border_left=”” rt_border_right=”” rt_border_top_mobile=”” rt_border_bottom_mobile=”” rt_border_left_mobile=”” rt_border_right_mobile=”” rt_bg_image_repeat=”repeat” rt_bg_size=”auto auto” rt_bg_position=”right top” rt_bg_attachment=”scroll”][vc_column_text]\n

Modules \/ Functions:<\/strong>\u00a0Pardot, Service Cloud<\/p>\n

Solution:<\/strong>\u00a0Customer Service Management<\/p>\n

Project Year:<\/strong>\u00a02017<\/p>\n[\/vc_column_text][\/vc_column][\/vc_row]\n","protected":false},"excerpt":{"rendered":"

\u2018Inspark ekibi ile \u00e7al\u0131\u015fmak ger\u00e7ekten \u00e7ok zevkliydi. 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